Contact Us

General Inquiries

Our hours of operation are Monday - Friday from 9 am to 4 pm EST time. Feel free to contact us through one of the following channels:

Email: You can email us at info@whitehauscollection.com or fill out the form below.

Phone: You can reach us at 1-800-527-6690.

Parts Inquiries

In order to properly validate your product, and provide the correct recommended parts, please email parts@whitehauscollection.com with the following information:

  • A copy of your sales receipt or photo of the fixture to identify the model number.
  • Your contact/shipping information.
  • A photo of the necessary part(s) or a brief video demonstrating the issue if you're uncertain about what is required.

The turnaround time for responses could range from 24 to 48 hours.

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